Core Agents Lab

SMS Call Notifications — Opt-In & Consent

Core Agents Lab is a product operated by Kniknak LLC.

Core Agents Lab provides an AI voice assistant that answers a business’s inbound phone calls. Account holders can choose to be notified by SMS after a call is handled — for example when a caller leaves a message or asks for a callback. This page describes how that opt-in works, because it takes place inside the authenticated dashboard.

Who receives messages

Messages are sent onlyto the account holder’s own mobile number, which they enter themselves on the configuration screen. Core Agents Lab does not send SMS to any number the account holder did not enter, and does not send marketing or promotional messages on this program.

How opt-in works

  1. The account holder signs in to their dashboard at coreagentslab.com.
  2. They open Call notifications for one of their phone numbers.
  3. They enable Send SMS and enter their own mobile number in E.164 format.
  4. An unchecked consent checkbox appears with the disclosure below. SMS notifications cannot be saved until the account holder checks it.
  5. On save, consent is recorded with a timestamp, IP address, and the exact disclosure text shown. Only then do SMS notifications begin.

The consent disclosure (shown verbatim)

Yes, I agree to receive automated SMS call summaries from Core Agents Lab at the number above about calls handled by my AI receptionist. Message frequency varies and depends on how many calls my receptionist handles. Message and data rates may apply depending on my mobile plan. Reply HELP for help or STOP to cancel any time. Consent is not required to use the service. See Terms of Service and Privacy Policy.

Enable SMS call notifications

We’ll text this number when your AI receptionist handles a call.

Mobile number

🇺🇸 +1 ▾(415) 555-0123

U.S. mobile number.

Message frequency: varies and depends on how many calls your receptionist handles.

Standard rates: message and data rates may apply depending on your mobile plan.

Help & stop: reply HELP for help or STOP to cancel any time. Consent is not required to use the service.

Terms of Service · Privacy Policy

CancelEnable SMS
The in-dashboard SMS opt-in screen. The consent box is unchecked by default; SMS cannot be enabled until it is checked.

What the opt-in screen includes

  • A mobile phone number field the account holder fills in with their own number.
  • A consent checkbox that is unchecked by default and must be actively checked.
  • A clear description of the messages: automated SMS notifications about calls the account holder’s AI receptionist handles.
  • Message frequency information (“Msg frequency varies”).
  • A message and data rates disclaimer (“Msg & data rates may apply”).
  • HELP and STOP instructions (“Reply STOP to opt out, HELP for help”).
  • Links to the Terms of Service and Privacy Policy.
  • A Save action that records consent; SMS cannot be saved until the box is checked.

Sample messages

  • Core Agents Lab: New call handled at 2:14 PM from Maria G. (+1 424-555-0142). Reason: asking about availability for Saturday. Reply STOP to opt out.
  • Core Agents Lab: Missed call summary — John D. (+1 310-555-0198) called about rescheduling an appointment to next Tuesday. Callback requested. Reply STOP to opt out, HELP for help.

Message frequency & rates

Message frequency varies and depends on how many calls the account holder’s AI receptionist handles. Message and data rates may apply.

How to stop or get help

Reply STOP to any message to opt out of SMS notifications at any time. Reply HELP for help. You can also disable SMS notifications from the same Call notifications screen in your dashboard.

Privacy

Mobile opt-in information is not sold or shared with third parties for marketing. For more detail, see our Privacy Policy and Terms of Service.

Contact

Questions about SMS notifications can be sent to contact@coreagentslab.com.